Think Customer Service Work is Just About Picking Up the Phone? Think Again.

Guest Post By| Ashley Verril Customer service employment used to be really basic. In almost every role, you could expect to respond to customer questions and resolve their issues. In more recent years, the channels for these conversations have expanded from just the phone to things like social media and live chat. This shift has…

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Balancing Work and Real Life

Some folks get offended when you point out that work is not real life. It isn’t. If you make the mistake of thinking that it is, you will lose perspective and start thinking that work is the end in itself. Work is a way to get the things that you want out of life. You…

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Government Jobs: The Secret! Only $99.95! (Not really, it’s free!)

Back before the Internet you would see those ads all the time, “Complete list of government jobs. Pay just $99.95 and we will send you a complete list every month for a year.” There are thousands of government jobs available. They are all over the country. The pay is great and the benefits are excellent.…

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Employment is growing in the Boston area and what it means

The Boston area showed a 1.9% increase in employment in the last year. That equals 47,300 jobs in 12 months. The employment situation in the Boston area has been a solid increase for the last couple of years. What does this mean for job seekers? This is great news that should be tempered with a…

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10 Reasons To Focus On Hiring Veterans

Veterans returning from two wars have come home to find employment scarce and sometimes non-existent. As a nation, this is a terrible situation that every employer can and should change. All veterans, even ones that came back wounded, are fantastic employees that are worthy of special consideration. Below is a list of reasons that every…

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The Most Important Boring Blog We’ve Ever Written: The Federal Reserve and Inflation

“Inflation might be good.” Okay, so no one actually said that at a macro-economic meeting in Istanbul, Turkey this week, but that’s what Minneapolis Federal Reserve Bank President Narayana Kocherlakota suggested. He, of the unpronounceable name, had slides and everything (we like slides!)  saying that if the Fed let up on the economy a bit…

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How To Start Your Own Business

Starting a business is all about solving a problem. Find a solution and you can make a million dollars. Post-it Notes from 3M solved a problem. It has made 3M billions. So here is the world’s quickest, fool-proof guide to starting business. (Provided you aren’t too much of a fool.) Find a problem to fix…

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Starting A Career In Sales

Sales… it’s like a 5-letter dirty word. Everyone thinks that they hate sales. Which is kind of funny since everyone sells, all the time. Politicians sell themselves for votes. Teachers sell learning to reluctant children. Plumbers sell themselves for work. Children sell future good behavior for a night at Chuck-E-Cheese (“I will be good, I…

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Summer Employment for Educators

So you have the summer off? Of course, everyone thinks that summer for teachers is all pina coladas and beach parties. No one ever notices how you come back from summer tired and squinting at the sun. Since you are probably going to work through the summer anyway, here are some ideas for work that…

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Employers: The top legal issues that you need to review this year

For most employers, they never really review what they are doing with their compliance with employment laws until after someone questions them. This is a short list of things that you should take a look at before continuing through the year. Rewrite the handbook for “at will” states – Many states have gone to an…

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