Job Posting

Boston, MA

Intake Coordinator

Position: Intake Coordinator
Type: Temp-to-Hire
Hours: Mon-Fri, 9am-5pm
Rate: $21.00 – $23.00/hr
Location: Boston, MA (Onsite)

Description:

Seeking an Intake Coordinator for a pioneering mental health and substance abuse treatment facility for fathers and families.

Responsibilities:

  • Greet and guide prospective clients through the intake process.
  • Manage the Intake email account and client referrals.
  • Collect and enter client information, clinical details, billing, and insurance data.
  • Explain available services and the intake process to prospective clients.
  • Schedule intake appointments for new and returning clients.
  • Coordinate with the Intake Clinician to manage caseloads and service providers.
  • Assist clients with health insurance applications and enrollment.
  • Provide guidance on eligibility for Medicaid, CHIP, and other health coverage options.

Skills and Qualifications:

  • High School Diploma required.
  • Minimum one (1) year of experience in a hospital or medical office setting in patient access, pre-registration, or intake coordinator role.
  • Minimum one (1) year of experience in insurance verification and appointment scheduling.
  • Knowledge of health insurance types, including Medicaid, Medicare, and commercial plans.
  • Experience with EHR, EMR, or CRM programs (e.g., Epic).
  • Ability to navigate insurance websites to verify information.
  • Bilingual skills desirable (English/Spanish/Haitian Creole).

  • Max. file size: 300 MB.
  • This field is for validation purposes and should be left unchanged.

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